LEGAL NOTICE AND GENERAL TERMS OF USE

neravaofficial.com

Last Updated: September 24, 2026

I. GENERAL INFORMATION

In accordance with the information requirements established under Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided regarding this website:

Website: neravaofficial.com
Trading Name: Nerava™
Website Owner: Mario Zavracu
Business Location: Alcorcón, Madrid, Spain
Contact Email: neravaofficial@gmail.com

Nerava™ operates this website and online store from Spain and primarily offers its products to customers in Australia.

For questions relating to the website, orders, products or our published policies, please contact us using the email address provided above.

II. GENERAL TERMS AND CONDITIONS OF USE

1. Purpose and Scope

These General Terms and Conditions of Use (the “General Terms”) govern access to and use of neravaofficial.com (the “Website”).

The Website includes its design, navigation structure, text, images, graphics, product information, software, interactive features and other materials made available through it (collectively, the “Content”), as well as the online functions and services provided to users (the “Services”).

Nerava™ may update the Website, its Content or its Services from time to time for operational, technical, commercial or legal reasons.

We may also temporarily restrict access to all or part of the Website where reasonably necessary for maintenance, security or other legitimate operational purposes.

Any such action will be taken in accordance with applicable law and will not remove rights that customers have acquired in connection with existing purchases.

2. Access to the Website

Access to the Website is generally available without charge.

Users remain responsible for any internet access, mobile data or telecommunications charges imposed by their own service providers.

Browsing the Website does not ordinarily require registration. However, certain functions, including placing an order or accessing account-related features, may require users to provide information or complete a checkout process.

Purchases made through the Website are also governed by our Terms of Service, Returns & Refunds Policy, Shipping Policy and other applicable policies published on the Website.

3. User Responsibilities

By accessing or using the Website, you agree to use it lawfully and responsibly.

Users must not:

• Use the Website for fraudulent, unlawful or malicious purposes.
• Attempt to gain unauthorised access to the Website, customer accounts or associated systems.
• Introduce viruses, malware or other harmful code.
• Interfere with the Website’s operation, security or availability.
• Infringe the intellectual property, privacy or other legal rights of third parties.
• Submit false or misleading information.
• Use the Website in a manner that unlawfully restricts or interferes with another person’s use of it.

Nerava™ may take reasonable and proportionate measures to prevent misuse of the Website, including restricting access where necessary and permitted by law.

Nothing in these General Terms prevents users from exercising their statutory rights.

4. Eligibility and Purchases

The Website may be browsed by users of different ages, subject to applicable law and any relevant technical restrictions.

To place an order, a customer must be legally capable of entering into the relevant purchase agreement or have any consent required by applicable law.

Browsing the Website does not, by itself, establish a purchase agreement between the user and Nerava™. A purchase agreement is formed in accordance with our Terms of Service and the applicable checkout process.

III. WEBSITE AVAILABILITY, SECURITY AND LIABILITY

Nerava™ makes reasonable efforts to maintain the Website’s functionality, security and availability.

However, access may occasionally be interrupted or affected by maintenance, technical faults, network failures, third-party service disruptions or circumstances outside our reasonable control.

We do not guarantee that the Website will be available without interruption or that every technical issue will be prevented.

Users are encouraged to maintain appropriate security measures on their own devices and to avoid sharing account credentials or sensitive information through unsecured channels.

To the extent permitted by applicable law, Nerava™ is not responsible for losses arising solely from a user’s misuse of the Website or from circumstances outside our reasonable control where we have not breached an applicable legal obligation.

Nothing in this Legal Notice excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded, restricted or modified, including rights available under the Australian Consumer Law where applicable.

The terms governing product quality, order fulfilment, delivery, returns and refunds are set out in our Terms of Service and relevant store policies, subject to mandatory applicable law.

IV. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to, or integrations with, websites and services operated by third parties. These may include payment providers, shipping or tracking services, social media platforms and services associated with the operation of our Shopify store.

Third-party websites and services may have their own terms of use and privacy policies.

Nerava™ does not control the independent content or practices of third-party websites that it does not operate.

Users are encouraged to review the relevant terms and privacy information before interacting with external services.

The inclusion of a third-party link does not, by itself, constitute an endorsement of that third party.

Nothing in this section excludes any responsibility that Nerava™ may have under applicable law.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

The Website and its Content may be protected by intellectual and industrial property laws, including applicable Spanish, European Union and international legislation.

The Nerava™ name, branding, website design, original text, graphics, photographs, videos and other protected materials belong to Nerava™ or are used with the permission of their respective rights holders, as applicable.

Third-party trademarks, product names, images and other protected materials remain the property of their respective owners.

Users may access and view the Website for lawful personal purposes.

Except where permitted by applicable law or authorised by the relevant rights holder, users must not reproduce, distribute, publish, modify or commercially exploit protected Website Content without prior permission.

Users must not remove or circumvent copyright notices, access restrictions or security measures associated with the Website.

If you believe that any Content published on the Website infringes your intellectual or industrial property rights, please contact us at neravaofficial@gmail.com and provide sufficient information for us to review your concern.

VI. PERSONAL INFORMATION AND PRIVACY

Nerava™ processes personal information in connection with the operation of the Website and online store.

Information about the categories of personal information we collect, how we use and disclose it, international data transfers and the rights available to individuals is provided in our Privacy Policy.

The Website may use cookies and similar technologies. Information about their use and the privacy choices available to users is also provided in our Privacy Policy and, where applicable, through the Website’s cookie preference controls.

For privacy-related enquiries, please contact neravaofficial@gmail.com.

VII. APPLICABLE LAW AND JURISDICTION

This Legal Notice and these General Terms are governed by Spanish law, subject to any mandatory laws and consumer protections applicable to the circumstances of a particular user or transaction.

As the Website primarily serves customers in Australia, nothing in this Legal Notice excludes, restricts or modifies rights or remedies available under the Australian Consumer Law where it applies.

Any dispute concerning access to or use of the Website will be handled by the courts or other competent authorities determined under applicable law.

Nothing in these General Terms requires a consumer to waive a mandatory legal right or prevents them from bringing a claim before a court, tribunal or authority where they are entitled to do so under applicable law.

VIII. CHANGES TO THIS LEGAL NOTICE

Nerava™ may update this Legal Notice to reflect changes to the Website, business operations or applicable legal requirements.

The current version will be published on the Website with its latest update date.

Changes will not retrospectively remove or reduce rights that users or customers have already acquired under applicable law.

IX. CONTACT

For enquiries concerning this Legal Notice or the use of the Website, please contact:

NERAVA™
Website: neravaofficial.com
Website Owner: Mario Zavracu
Business Location: Pozuelo de Alarcón, Madrid, Spain
Email: neravaofficial@gmail.com